HELP... Having Issues With DPF Trade, Haven't Gotten Pin or Communications from User
Paul & Jackie
New DPF Member
- Messages
- 74
- Location
- Bay Area, CA
Hi guys, I'm in desperate need of some help on how to handle a trade gone wrong. I won't put the person on blast, but need help, from experience or in general on routes to take next.
Here's the story in a nutshell. Presale for the Beauty and the Beast PODM happened in early November. So we exchanged emails about getting in on it, and finally I purchased one of her 10 or so slots. So November goes by and the release date comes and goes. Being #10 I expect communication by Monday at the latest to let me know whats going on (giving 1-9 persons their choice in a timely manner etc.). I get word by Tuesday, no problem. But then I get a long unnecessary (in my opinion) story about her grandson being sick, which then went to her family and her getting sick the night before the release. Then she goes on about how she lost 3 people that were supposed to go with them and help get what I assume is 6 total pins. So they were working things out to get more pins. Then I get something about her washer & dryer being broken, not really my concern. So she says sorry for the delay and she will be in touch within the next few days to finalize things.
4 days go by, she says she is waiting on person #9 to take their pick, that was 12/1. Somehow when I return an email saying please send to a particular email once the other person picks, I get something to look at. That was awesome, was 5 hours later from when she sent her latest reply. So I don't get a clear picture, is really blurry and ask for a new one. She says is the only one they have, and I ask for a new one that just clears it up, says they can't do anything about it. By this time, the wife and I are seriously thinking of a refund and pay a little more. So we discuss and decide to just get a refund. 12/2 I send a request to just refund us, and on 12/5 send another PM to get status of our refund via Paypal. I get an instant PM that day saying she's been handling a few other things (new camera and trading for another BATB PODM). She then asks us if we have any interest in that one, of which we haven't seen. So I bite, and ask for a new picture of that one. That was all on 12/5, and I've not heard back since, going on two weeks. I've sent an email and 2-3 PMs via DPF.
I've looked on here on how to deal with these situations and don't think I've found anything. I read a lot about trading at your own risk, but wasn't sure if there was something I could do. She had a good feedback score with no negatives, so is why I hadn't thought about this. I just don't know what to do next, can't request refund via Paypal as transaction was as "Gift". Please let me know anything you guys have, or am I SOL and just wait it out. Thanks in advance..
Here's the story in a nutshell. Presale for the Beauty and the Beast PODM happened in early November. So we exchanged emails about getting in on it, and finally I purchased one of her 10 or so slots. So November goes by and the release date comes and goes. Being #10 I expect communication by Monday at the latest to let me know whats going on (giving 1-9 persons their choice in a timely manner etc.). I get word by Tuesday, no problem. But then I get a long unnecessary (in my opinion) story about her grandson being sick, which then went to her family and her getting sick the night before the release. Then she goes on about how she lost 3 people that were supposed to go with them and help get what I assume is 6 total pins. So they were working things out to get more pins. Then I get something about her washer & dryer being broken, not really my concern. So she says sorry for the delay and she will be in touch within the next few days to finalize things.
4 days go by, she says she is waiting on person #9 to take their pick, that was 12/1. Somehow when I return an email saying please send to a particular email once the other person picks, I get something to look at. That was awesome, was 5 hours later from when she sent her latest reply. So I don't get a clear picture, is really blurry and ask for a new one. She says is the only one they have, and I ask for a new one that just clears it up, says they can't do anything about it. By this time, the wife and I are seriously thinking of a refund and pay a little more. So we discuss and decide to just get a refund. 12/2 I send a request to just refund us, and on 12/5 send another PM to get status of our refund via Paypal. I get an instant PM that day saying she's been handling a few other things (new camera and trading for another BATB PODM). She then asks us if we have any interest in that one, of which we haven't seen. So I bite, and ask for a new picture of that one. That was all on 12/5, and I've not heard back since, going on two weeks. I've sent an email and 2-3 PMs via DPF.
I've looked on here on how to deal with these situations and don't think I've found anything. I read a lot about trading at your own risk, but wasn't sure if there was something I could do. She had a good feedback score with no negatives, so is why I hadn't thought about this. I just don't know what to do next, can't request refund via Paypal as transaction was as "Gift". Please let me know anything you guys have, or am I SOL and just wait it out. Thanks in advance..
