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PinPics - New Format / Big Site Changes!

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PinPics - New Format / Big Site Changes!
Hopemax I want to thank you for your help, a while back I had an issue getting on that is what the problem was had to set up a new account that was the fuzzybunny1 account,, I use the fuzzybunny one just have to use a different email. If I could hug you I would right now. Happy trading
Linda(fuzzybunny)
 
I logged on but my whole collection and traders are gone and I logged in with my email and my username won’t come up
 
noone said:
That seems to re-enforce the idea that PTDB and other sites are making them up their game as other competitors already have that feature.
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Actually, they were working on the grail feature even when it was released. I think patience is something that just needs to be given during the next couple of weeks while they've said they are working!
 
stratasfan said:
Actually, they were working on the grail feature even when it was released. I think patience is something that just needs to be given during the next couple of weeks while they've said they are working!
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But patience is so hard LOL
iu
 
Sithathoriunet said:
I haven't received any trade requests, but I'm having a hard time reading replies to mine. When I hover over the "eye" icon, it only shows me the first line of the message, and I can't figure out how to see more.
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Have you clicked on the eye? I had one message (now gone... don't know why) and a pop up box came up when I clicked on the eye.
 
TheMickeyMouseRules said:
Have you clicked on the eye? I had one message (now gone... don't know why) and a pop up box came up when I clicked on the eye.
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Yeah, tried clicking the eye, still only see the first line of the message. :'(
I think I should take a page from your book and keep my distance for a few weeks while the dust settles. Save myself some anxiety.
 
If you click the eye you should see the full message. But if the person put an apostrophe in it, it will cut off after that.
 
They sent out an update with things that have been fixed and things getting fixed!



UPDATES on PinPics.com
Current Issues 3-15-23 12:30pm EST​

When searching for pins use the filters to drill down. The search is searching keywords in the Title and Description of the pin. The filters can help you find what you are looking for faster.

Items Fixed
  1. The Grid View is now available in your Dashboard. We are going to be adding this to the view when looking at another users collection.
  2. Ads - the Auto Ads have been turned off in Google. There will no longer be an ad at the top of the page. So on the mobile device the first thing you will see is the Search Bar.
Items In the Process of being Fixed
  1. GRAIL Icon to add to your Owns and Wants that allows you to show these pins as a Grail in your collection or a Deep ISO (in search of). Looking to add levels for this and working on the best icon to use. The signifier will place these pins in the beginning of your Pin View of your OWN and Wants This is in motion with our developer.
  2. COMPARE Feature - The programmer knows this is a major function we need to add back in. Needs to code it into the site.
  3. View - looking to toggle between 50 - 100 pins per page.
  4. Printing - Working to condense the overall area of the pins to make it easier to print and not use as many pieces of paper. This would be for both list and grid view.
  5. Seamless Messaging System for Trades and also for messaging between members. More info to come on this so watch for the update.
Thank you for your patience with us. Know that when you give us the feedback we take it very seriously. Especially the ads……look for changes here by the end of the day.
1. If you are receiving an error - Email molly@pinpics.com or info@pinpics.com and add the screenshot of the error you are receiving.
2. There is a post on PinPics facebook page where you can reach us. I will PM you and get your info and any screenshots to send to our programmers. We have helped many this way and that is what we want to do….help you!
3. There is a post on the PinPics Instagram Page as well we will be checking.
4. You can PM me directly through facebook with messenger. Molly Anne Ludwig
 
hopemax said:
I very strongly suspect you have multiple accounts. It may be something you have forgotten.

For 20 years, Pinpics logins were username + password. This has changed. It is now email + password. They did set it up so that you can use username + password as an alias to login, but as far as the backend is concerned it is email + password. So you may think you are logging into the fuzzybunny account, but I suspect you are not actually doing that.

I can see an account called fuzzybunny that contains 1044 Wants, 563 Trades, 3656 Owns. I also see an account called fuzzybunny1 that has 1 want, 0 trade, 0 own. If that is what you see, you are logged into the fuzzybunny1 account and not the fuzzybunny account. If you truly see 0,0,0 then I would guess you are logged into a third account.

Go to the Edit Profile screen, which is found in the dropdown for Dashboard or by clicking on the blue & white button that is on the far right. The first field in the 2nd row is "Username." What does it say there?

I told Bruce that Pinpics admins would have to fix this. But then I thought there might be a way for users to fix it directly. But you need to have another valid email address you can put in the email field. For example, if you have a Gmail email and an ancient Yahoo email, then change the email of the Pinpics account you *can* log into to the Yahoo email and save. Then, go back to the "Change Password" page and request a new password for a 2nd time of the email you *want* to use. Hopefully, then it will no longer see the fuzzybunny1 account but the fuzzybunny account. Go back to the Edit Profile page and check the username to make sure it's the right one. If it shows another account, then repeat the process with another alternate email.

If that sounds too complicated, then you will have to notify Pinpics and tell them you believe you have multiple accounts, but you don't know what they are, but the fuzzybunny account, and no other account needs to be the email you use.

Your computer and tablet have absolutely nothing to do with anything. It's all an issue with Pinpics server's database.



Click to expand...
This was my issue too… I accidentally used one email to create two users names. Before it wasn’t a problem because I’d sign in with my username but now they are making you sign in with your email address. After much troubleshooting I figured it out! First I had to figure out which email address I used multiple times since I have a few. Once I figured it out, the account Pinpics kept logging me into was the one I didn’t want. It didn’t have any of my wants or traders. I went into that profile and changed the email address to something different.

Once I did that, it freed up the account I was trying to get back into. However, it did stop me from using that original email address again and said that the email was already in use. So I ended up just attaching a separate email address. Super relieved that I have access again and didn’t lose all my wants and traders.
 
Why do you suppose they did a live launch of the site before they had done any beta testing/bug checks and before half the features were ready to be deployed? I feel like this is going to tank Pinpics. Everyone is frustrated by the new site and from the feedback I've read on my Facebook pin trading pages, a lot of people are already giving up on it. Even if it's a lot better in a couple of weeks or a month, they're going to have lost a lot of their audience.
 
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