What’s the value of pin after post is repaired?
Lisa Lopez
Pinpics ID lisarallen2
- Messages
- 219
- Location
- Clovis, CA
Did you receive the pin you traded fire? If so and the pin you sent was fine when you sent it. I fail to see why you have to do anything. It should be up to the receiver and the shipping company or so I would think.
I've received/purchased pins with bent posts. If exchanging it for a non-damaged pin is not possible and you either can't or don't want to return it:To top it off, DSSH shipped my Solo order without Chewbacca and the marquee’s post is bent. It had to be bent before it shipped because it came in a huge, undamaged box.
I may have misunderstood. What I thought I read was.... She sent a htg pin in the mail for a trade. The pin was ok when she sent it. Now the person that got the pin is saying it was damaged. So she wants to know if she has to help or what her responsibilities are. I think... If in fact she sent it and all was well than its up to the shipping company to fix things. I think I also read that the receiver is willing to take 100 bucks for the shipping mistake. That is what I thought I read. Sorry if I got it wrong.
Lisa are you sure you can't use eBay listings? I've done this with some dolls in the past and that worked for me.
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I kind of agree (especially since it helps me) but I don’t know what’s really right. I was thinking I might post in the FB forum where I arranged the trade to get some feedback. I really don’t want this to fall completely on me, but I also don’t want to do anything that would be considered taboo in the pin trading world.
That’s basically correct. But, I did also add an extra whine at the end of my post stating I received a pin from DSSH with a bent post, so dance cats was suggesting how to fix that pin.
New twist to my dilemma. I advised the receiver of the pin that he’d have to take the damaged pin and packaging in to the post office, if the post office wants to inspect it, and he said he didn’t want to put any more time into a problem that isn’t his. So, doesn’t seem like he’s willing to help. He just wants to send back my damaged pin and have me send him his pin back or a different pin of mine that’s more valuable than the one I previously sent (he’ll throw in something to even it out). But, I don’t think I have a shot at an insurance claim if he mails the damaged pin back to me. I went ahead and reached out to one of the admins of the FB group so they can maybe mediate.
I fully agree with recent statements - It's a two-way street. As long as you packaged things correctly, it's not just your problem that USPS damaged it. Them filing for insurance is the reasonable next step. And if they refuse to do so, it starts sounding pretty suspicious.
Sure, they could certainly say that. But they saw how it was packaged and, perhaps more importantly, Lisa did a CYA by taking a photo of the bubble wrapped pin. But regardless, my main point is they can't (or at least shouldn't) just say "you deal with it".The other trader would say that it obviously wasn't packaged correctly if the pin post broke.
I can vouch for Lisa's packaging!Sure, they could certainly say that. But they saw how it was packaged and, perhaps more importantly, Lisa did a CYA by taking a photo of the bubble wrapped pin. But regardless, my main point is they can't (or at least shouldn't) just say "you deal with it".
I had an issue with a pin package not showing up (mine arrived at the other traders address, but hers never arrived at mine). It was only my word and I understood the other trader had no reason to believe me. Luckily we worked it out, both of us had to give a bit... Its the same here... Lisa has no reason to believe the other trader is not gaming her regarding the pin post being broke/bent etc. Even a picture doesn't prove it, since it could be of another pin. It is only the other traders word, so being reasonable (on both sides) is important.The other trader would say that it obviously wasn't packaged correctly if the pin post broke.
Marquee replacement: They probably set a few aside for trading events, prizes, etc. You will likely receive one of those.Thanks for all the insight. I’m still not sure where this is headed. The admin reached out to the other party and he hasn’t responded to her, as far as I know. He sent me a message earlier today asking about next steps. I essentially said a claim needs to be filed and that he needs to help the process because I didn’t think it’d be fair of him to hinder the process, preventing any hope for reimbursement, then expect me to cover the damage that should be covered by the insurance.
BTW, DSSH told me to ship my Marquee back and they’ll replace it. Since the marquees sold out, how do you suppose they’re able to replace it? I just hope they don’t keep it and refund me because I’d rather try to unbend the post that give up my first Marquee!
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