Need help with my Designer Rapunzel/Flynn doll set (large image)
Hi everyone! I recently bought my first Designer Collection doll set from the Disney store, but through a reseller on eBay. When the set arrived, I noticed that Flynn is missing a button from his shirt, seen below:
Did it come from Disney this way? This is my first Designer set and I didn't get a chance to see the sets in person is a Disney store, so I'm not certain if a flaw like this is possible. Is it also possible that if the button fell off, it might still be inside the packaging?
I also checked the photos in the eBay listing, and the button was missing in the listing photo too, I just didn't notice before. I assume this is not the eBay seller's fault, but is it possible to check if the plastic case has been removed? And can I complain about the missing button to Disney if I bought it from a third party?
Thanks in advance for any advice x
Did it come from Disney this way? This is my first Designer set and I didn't get a chance to see the sets in person is a Disney store, so I'm not certain if a flaw like this is possible. Is it also possible that if the button fell off, it might still be inside the packaging?
I also checked the photos in the eBay listing, and the button was missing in the listing photo too, I just didn't notice before. I assume this is not the eBay seller's fault, but is it possible to check if the plastic case has been removed? And can I complain about the missing button to Disney if I bought it from a third party?
Thanks in advance for any advice x